PRIVACY POLICY
Privacy Policy
Global Housing (“the Company”) has established this Privacy Policy in accordance with the Personal Information Protection Act of the Republic of Korea to protect users' personal information and to handle related concerns promptly.
This is an English translation provided for convenience. If there is any discrepancy, the Korean version prevails.
1. Personal information we process and why
We do not collect personal information directly through sign-up or inquiry forms on this website.
- Visit records (cookies): pages visited, referral source, device and browser information, usage records such as clicks on the consultation button, and cookie identifiers. We use these to analyze usage statistics and improve our services.
- Consultation information: information you provide yourself during consultations via our KakaoTalk channel, such as your name, contact details, preferred area, move-in date, budget and residence status. We use this to provide housing consultations, introduce properties and support the contract process.
2. Retention period
- Visit records: kept according to the data retention settings of Google Analytics (up to 14 months) and then deleted.
- Consultation information: destroyed without delay once the purpose of the consultation has been fulfilled. However, if it must be kept under applicable laws, for example because a contract is in progress, we keep it for the period required.
3. Provision to third parties
We do not provide your personal information to third parties. However, only when you request and agree to proceed with a property contract, we may provide information to local property management companies and guarantee companies in Japan (e.g. GTN) to the extent necessary for the contract.
4. Outsourcing and international transfers
We entrust the processing of personal information to the following companies to operate our services.
| Company (country of transfer) | Service | Information transferred |
|---|---|---|
| Google LLC (United States) | Visitor analytics (Google Analytics, Google Tag Manager) | Visit records, cookie identifiers |
| Vercel Inc. (United States) | Website hosting | IP address, access logs |
| Kakao Corp. (Republic of Korea) | Operating our KakaoTalk consultation channel | Consultation information |
International transfers take place over the network when you access the website, and are subject to each company's retention policy.
5. Use of cookies and how to refuse them
We use cookies to collect visitor statistics. You can refuse or delete cookies in your browser settings, or block only the collection of statistics with the Google Analytics Opt-out Browser Add-on. Refusing cookies does not limit your use of the website.
6. Your rights and how to exercise them
You may request access to, correction, deletion or suspension of processing of your personal information at any time. Please contact us using the details below and we will act without delay.
7. Destruction procedure and method
Personal information is destroyed without delay once the retention period ends or the purpose of processing is fulfilled. Electronic files are deleted in a way that cannot be recovered, and paper documents are shredded or incinerated.
8. Security measures
We take the measures necessary to protect personal information, such as limiting the staff who can access consultation information to a minimum and managing account access rights.
9. Privacy contact
- KakaoTalk channel: Global Housing 1:1 chat
10. Remedies for infringement
If you need to report or seek advice about an infringement of personal information, you can contact the following Korean authorities.
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
- Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
- Supreme Prosecutors' Office: www.spo.go.kr / 1301
- Korean National Police Agency: ecrm.police.go.kr / 182
11. Effective date
This Privacy Policy takes effect on .